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Terms of Service

Terms of Service

Last Updated: July 14, 2026

1. Acceptance of Terms

Welcome to Neuronicx (hereinafter referred to as "the Site", "we" or "Neuronicx").

This site is operated by Neuronicx Corporation (BVI), a company registered in the British Virgin Islands (BVI). Before accessing, registering or using our services, please read these Terms of Service carefully.

By accessing, registering or using our services, you acknowledge that you have read, understood and agree to be bound by all terms herein.

If you do not agree to any of these terms, please stop using our services immediately. These terms constitute a legally binding agreement between you and Neuronicx.

2. Services and Nature

2.1 Nature of Services
Neuronicx provides digital virtual products and related services, including but not limited to:
• AI membership accounts and related benefits
• Account top-up services
• API access services
• Digital licenses and software services

2.2 Virtual Product Characteristics
All products sold on this site are virtual digital products. Due to their special nature, delivery is considered complete once shipped and cannot be withdrawn or returned.

2.3 Third-Party Service Disclaimer
Some products may involve third-party platforms (such as OpenAI, Anthropic, Google, etc.). We have no official partnership, authorization or agency relationship with these platforms. When using related products, you must also comply with the third-party platform terms of service.

2.4 Service Availability
Neuronicx is not responsible for service interruptions or changes due to third-party policy changes, technical failures, network issues or other uncontrollable factors.

3. Account Registration and Management

3.1 Registration Eligibility
• You must be at least 18 years old or have reached the legal age of majority in your jurisdiction
• You must have full civil capacity

3.2 Account Information
• You must provide valid contact information (such as email) for necessary communication and after-sales service
• Each user may only register and hold one account

3.3 Account Security
• You are fully responsible for keeping your login credentials confidential
• All activities under your account are considered your own actions

3.4 Account Disposition Rights
We reserve the right to suspend or terminate your account without prior notice in the following cases:
• Violation of any provision of these terms
• Engaging in fraud, abuse or illegal activities
• Prolonged account inactivity

4. Purchase, Payment and Delivery

4.1 Pre-Purchase Confirmation
Before purchasing, please carefully confirm the product information you need, including product type, specifications, usage conditions, etc. Due to the special nature of virtual products, no exchanges or refunds are available after purchase.

4.2 Pricing and Payment
• All product prices are as displayed on the page
• We currently accept USDT (TRC20) only.
• Prices may be adjusted at any time; completed orders are not affected by price changes

4.3 Delivery Method
• After payment confirmation, the system will automatically deliver, and product information will be displayed in order details
• After delivery, information is delivered to you and delivery is considered complete

4.4 Receipt Confirmation
Upon receiving the product, you should log in immediately to confirm the product works properly. If there are issues, please contact us within 24 hours of receipt. Failure to raise objections within this time limit means the product was delivered in good condition.

5. Refund Policy (Important)

Please read the following terms carefully before purchasing:

5.1 No Refund Principle
Due to the special nature of virtual digital products, all products are non-refundable once shipped. This includes but is not limited to:
• Accounts sent to your order
• API keys or credits activated
• Digital licenses generated

5.2 Refundable Situations
We may consider refunds only in the following cases:
• Duplicate charges due to our system errors
• Order paid successfully but not delivered within 24 hours (verified as our fault)
• Product completely unusable and verified by us

5.3 Refund Process
If eligible for a refund, please submit a refund request through official customer service within 24 hours of the issue occurring. We will review and process within 3-5 business days.

5.4 Refund Method
Refunds will be returned to your original payment account. Some payment methods may have fees, which you bear.

6. Usage Guidelines

6.1 Lawful Use
You agree to use products and services obtained through this site only for lawful purposes and comply with all applicable laws and regulations.

6.2 Prohibited Activities
You may not engage in the following:
• Reselling, transferring or sharing products purchased from this site (unless explicitly permitted)
• Using our products for any illegal activities
• Interfering with, damaging or unauthorized access to our systems
• Spreading malware or conducting cyberattacks
• Abusing refund policies or engaging in fraud

6.3 Violation Consequences
If violations are found, we reserve the right to:
• Immediately terminate your account and services
• Cancel incomplete orders
• Reserve the right to pursue legal action

7. Disclaimer

7.1 Service Status
Our services are provided on an "as is" and "as available" basis. We make no express or implied warranties regarding continuity, timeliness or security of services.

7.2 Third-Party Products
For third-party platform products and services, we bear no responsibility, including but not limited to:
• Third-party platform policy changes
• Third-party platform service interruptions
• Third-party platform account bans

7.3 Limitation of Liability
To the maximum extent permitted by law, Neuronicx is not liable for:
• Any indirect, incidental, special or consequential damages
• Any losses arising from use or inability to use our services
• Any losses caused by third-party actions

8. Terms Changes

8.1 Right to Change
Neuronicx reserves the right to modify these terms at any time. Modified terms will be posted on this page.

8.2 Continued Use
Continued use of our services after terms changes means you have accepted the modified terms.

8.3 Notification Method
Significant changes will be notified through website announcements, email or other appropriate means.

9. Applicable Law and Dispute Resolution

9.1 Applicable Law
These terms are governed by Singapore law, without regard to conflict of law principles.

9.2 Dispute Resolution
Any disputes arising from these terms should first be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to a competent court in Singapore.

9.3 Severability
If any part of these terms is deemed invalid or unenforceable, the remaining parts shall remain in effect.

10. Contact Us

If you have any questions about these Terms of Service or need assistance, please contact us:

Email: office@neuronicx.com
Business Hours: Weekdays 10:00-20:00 (UTC+8)

We will respond to your inquiries as soon as possible.